Check-in and Check-out

Check-in time: 2.00 pm
Check-out time: 12.00 noon

Early check-in and late check-out are subject to availability and may attract additional charges. All guests may be required to present valid government-issued identification or passport details at check-in, in line with legal and operational requirements.

Child Policy

Te Dalu Ella provides a practical structure with age bands, free-of-charge eligibility, and meal-rate treatment as given below.

  • Children aged 0 to [5.99] years: Free on existing bedding
  • Children aged [6] to [11.99] years: Charged 50% of adult rate
  • Persons aged 12 years and above: Treated as adults for accommodation and meal pricing.
  • Maximum number of children allowed per room: Varies based on the room type, mentioned at the time of booking
  • Extra beds are available.
  • Festive supplements apply to children.
  • Crib/Cot available on request.
  • Te Dalu Ella expressly notes Christmas Eve and New Year’s Eve child supplements, which is useful if your property has seasonal pricing.

Occupancy Policy

Each room category is subject to a maximum occupancy based on room size, bedding configuration, and safety requirements. Additional guests, children, rollaway beds, or cots may be permitted only where expressly stated and may attract extra charges.

House Rules

To ensure guest comfort, safety, and respectful use of the property, all guests must comply with house rules published on the website, booking confirmation, in-room compendium, or at the property.

These may include:

  • Smoking restrictions
  • Pet policy
  • Noise and conduct expectations
  • Visitor policy
  • Pool and facility usage rules
  • Prohibited activities
  • Liability for damage, excess cleaning, or missing items.